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FAQ

Frequently Asked Questions

Natural darlings hair & skincare range questions:

Q). Can the hair range be used on relaxed / chemically processed hair?

We do not recommend that you use our hair range on chemically processed hair as it is counter-effective.

Q). Are the products suitable for babies and children?

Yes, our products are versatile, can been used on all hair types from new borns to toddlers and children boys and girls .

Q). How often should I use the Organic Baby Hair Wash?

We advise using the Organic Baby Hair Wash products 2-3 times weekly for babies, once weekly for toddlers and 2 times monthly for older kids. You can use it as you see fit whenever hair needs to be washed as it replaces shampoo but this is the recommended amount of times to wash hair for each age group.

Q). How often should I use the Growth Spray?

The Growth Spray is a daily spray for scalp, and can be used on hair and scalp daily.

Q). What is the fridge / shelf life of the hair range?

The fridge life of our Fresh Plant Moisturiser, Organic Baby Hair Wash is 6 months, in the fridge. All our other products have a 3 month life stored in a cool, dark place. Our Tiny Curls Hair serum and Chebe Butter need to be stored away from direct sunlight for 6 months ,

Q). Can I leave in the Organic Baby Hair Wash in my toddler and child's hair overnight?

Yes you can but in sure you rinse it out in the morning.

Q). Can I use the hair range on my child's extensions?

Yes you can use the spray on scalp while hair is braided.

Q). How do I get the best results from the hair range?

We recommend that you follow the above hair care routine, this is an ancient African routine and proven to give best results. We also recommend supplementing your baby's regime with a healthy diet, drinking water and not adding chemically enhanced products to your baby's hair care regime.

Q). Are your reviews on real people?

Yes, real customers review our products, we also have many positive comments under our advertisements, Instagram posts and our facebook posts as well.

Q). Can I use the hair range on my thin or fine hair with looser curls?

Yes the products are suitable for all hair types.

Q). Can I use the products baby if she/he's bald?

Yes, the products can be used on bald hair to generate growth.

Q). Can I use the products on baby's bald spots or thinning areas?

Yes the products will work the same on bald spots as it does on long hair.

Q). My baby/child have sensitive skin/scalp, can I use the hair care and skin care range?

we can assure you that our products are made for all skin types, and will not cause irritation/inflammation, due to their natural nature.

Q). I have greasy hair are the hair products suitable for me?

Yes, the hair range can be applied to greasy hair.

Q). Do you have any before & after pictures?

Yes, we have a reviews on our Instagram, please follow @naturaldarlings

Natural darlings skincare questions:

Q). How often should I use the Body Care Products?

We advise to use the body Care Products daily after each bath or shower.

Q). Are the skincare products suitable for Newborns?

Yes, the body butter is suitable for men, women, children and infants.

Ethical trading standards:

Q). Are your products cruelty free?

Yes all of the products on the Natural Darlings website are animal-cruelty free.

Q). Are there any chemicals in your products?

Natural Darlings only use Organic Herbs, Plants, Seeds and Oils. There are absolutely no chemicals, Alcohols, Preservatives, Artificial Colouring or Artificial Perfume. No Chemicals means no harm to your baby's health.

Delivery:

Q). How much is delivery?

UK standard delivery is £6.50, international shipping from £25.00

Q). How long does delivery take?

UK standard delivery takes 4-5 working days, international shipping takes between 7-10 days depending on the country.

Q). Where is Natural Darlings?

Natural Darlings is made by AfroHairCandy Ltd, based in London, UK

Q). Is AfroHairCandy Vegan?

Yes!